1-415-523-2090 Donut@SanFranciscoDonutTour.com
1-415-523-2090 Donut@SanFranciscoDonutTour.com

FAQ – Frequently Asked Questions


Frequently Asked Questions - Donut Tours

Do we get to pick the Donut Stops?

That’s our job! We’ve had lots of fun testing out all of the city’s awesome Donut spots, and finding those quirky characters. Trust us, that’s why you came here.

Will I be satisfied with the number of donuts?

Absolutely! Our tastings at each stop offer a diverse range of flavors and styles. Instead of full-sized donuts, our tasting sizes ensure a broader tasting experience. We prioritize diverse and unique flavors, so if you’re only after a classic frosted donut, this might not be the tour for you. Dive in and discover something new! 

Do we get an itinerary/tasting list in advance?

The tasting choices and stops are revealed as part of the experience itself as it unfolds. You can explore our example flavors and the caliber of Donut Shops to get a feel for what we offer.

Do you accommodate dietary restrictions?

While our tour is tailored for a diverse tasting experience, around 80-90% of our pre-selected items are not vegetarian or gluten-free. Be aware that some choices may contain nuts, pork, and non-dairy ingredients. Due to our commitment to timely service and avoiding long queues, our donuts are pre-ordered, making individual adjustments for dietary needs challenging. If you’re strictly vegetarian or gluten-free, this tour might not suit your preferences as those options are quite limited.

Where do we meet?

Our starting point is Umbrella Alley, 757 Beach Street, San Francisco unless you’ve opted for a hotel pick-up (extra charges apply).

When should we book? Do you take last-minute bookings?

For our tours, we suggest a minimum 1-week lead time. Bookings made with less than one week’s notice will occasionally limit the available shops and tasting selections  Book early! 

Is gratuity included?

Gratuity is not included. 15%-20% or approx $20.00 – $25.00 per guest is customary in the tourism industry.

Can I get a refund or reschedule my ticket?

Bookings are refundable 24 hours in advance. Within 24 hours all reservations are nonrefundable and the date or time cannot be rescheduled. We have to pre-order and prepay for all the tastings. We are a small company and rebooking your reservation at the last minute will be difficult if not impossible. It is important that you purchase tickets when you’re sure you can go. 

Are there additional taxes or charges on top?

Our pricing already includes applicable taxes! No surprise “booking fees” or hidden charges.


How Many People Can We Fit in the Jeep?

Our Jeeps can comfortably seat 6 people, plus your awesome driver/guide. We recommend 4 adults in the Jeep and 2 older children/teens in the third-row seating. Sorry, but no infants under age 3 are allowed.  we don’t have a setup for rear-facing car seats.

For the little ones, don’t forget to bring or request the required car seat(s). The third row is perfect for older kids (10 and up) and teens. Just keep in mind it’s a bit breezier back there and not set up for booster or child seats.

How Many People Can We Fit in an Tuk Tuk?

A Tuk Tuk seats 5 people comfortably but is built to seat 6 people total.

Tuk Tuks are small vehicles – for everyone’s comfort, we suggest 5 adult riders per Tuk Tuk. 6 guests are ok with a group that includes children ages 3+ and adults.

Please no children/infants under age 3 on any tour. 

No children seated in laps.

What is a Tuk Tuk?

You may know them from the streets of Bangkok or Bangalore—they are the open-air, three-wheeled conveyances attached to a motorcycle chassis that usually hold about three people, depending on the country.

San Francisco’s Tuk Tuk is a modern-day version of the rickshaw and holds up to six people. And it’s completely powered by electricity, which means zero emissions for the environment! They handle hills like a champ and navigate easily to spots where buses aren’t allowed.

You’ll love getting up close and personal with beautiful San Francisco from a Tuk Tuk!

Any additional Terms and Conditions?

Dietary Restrictions: Please be aware that all food tours operated by SFETC Inc. may not accommodate allergies or dietary restrictions. There is no guarantee that the foods/beverages provided during the tour will be free of allergens or meet specific dietary needs. Participants assume all risks related to food/beverage consumption during the tour.

Inherent Risks and Dangers: Participants understand and acknowledge that all food tours operated by SFETC Inc. involve inherent risks and dangers, including food allergies, foodborne illnesses, slips, falls, and related injuries. Participants voluntarily choose to participate in the tour and assume all known and unknown risks associated with their participation.

Photo and Video Release: By participating, you grant SFETC Inc. and its representatives the right to photograph or record you during the tour. You authorize SFETC Inc. to use such photos or videos for any lawful purpose, including promotional materials and social media.

Governing Law and Jurisdiction: All participants on this tour shall be governed by and construed in accordance with the laws of San Francisco, California, USA. Participants agree to submit to the jurisdiction of San Francisco, California for any disputes arising from their participation in this tour.

Liability Agreement: Please review our full terms and conditions, which are an integral part of any reservation /participation. 

SFETC Inc. is not liable for delays due to accidents, breakdowns, road conditions, or unforeseen circumstances.

Tour routes, destinations, menu selections, and attractions may change without notice, and we are not responsible for lost or damaged property left onboard.

Book A Tour

Why Book With Us?

  • Expertly Guided: Our San Francisco Donut Tour is led by a trained, expert guide. Sit back, relax, and enjoy as your guide takes care of all the logistics while regaling you with rich storytelling and group engagement.
  • Not Just Donut Tasting: It’s a fully immersive and entertaining experience, complete with donut history, fun facts, trivia, and maybe even a few dad jokes.
  • VIP Treatment: Visit San Francisco’s most popular and beloved spots. Our private tours offer an intimate small-group experience.
  • Taste the Best: Instead of hopping around town, we take you to 3 phenomenal donut destinations that not only serve top-notch donuts but also go the extra mile to ensure a fantastic guest experience.

Got a Question?

Give us a call. We are an expert team and we are happy to plan your tour.