FAQ – Frequently Asked Questions

Absolutely! Our tastings at each stop offer a diverse range of flavors and styles. Instead of full-sized donuts, our tasting sizes ensure a broader tasting experience. We prioritize diverse and unique flavors, so if you’re only after a classic frosted donut, this might not be the tour for you. Dive in and discover something new! 

The tasting choices and stops are revealed as part of the experience itself as it unfolds. You can explore our example flavors and the caliber of Donut Shops to get a feel for what we offer.

While our tour is tailored for a diverse tasting experience, around 80-90% of our pre-selected items are not vegetarian or gluten-free. Be aware that some choices may contain nuts, pork, and non-dairy ingredients. Due to our commitment to timely service and avoiding long queues, our donuts are pre-ordered, making individual adjustments for dietary needs challenging. If you’re strictly vegetarian or gluten-free, this tour might not suit your preferences as those options are quite limited.

Our starting point is Umbrella Alley, 757 Beach Street, San Francisco unless you’ve opted for a hotel pick-up (extra charges apply).

For our tours, we suggest a minimum 1-week lead time. Bookings made with less than one week’s notice will occasionally limit the available shops and tasting selections  Book early! 

Gratuity is not included. 15%-20% or approx $20.00 – $25.00 per guest is customary in the tourism industry.

Bookings are refundable 24 hours in advance. Within 24 hours all reservations are nonrefundable and the date or time cannot be rescheduled. We have to pre-order and prepay for all the tastings. We are a small company and rebooking your reservation at the last minute will be difficult if not impossible. It is important that you purchase tickets when you’re sure you can go. 

Our pricing already includes applicable taxes! No surprise “booking fees” or hidden charges.

Our Jeeps can comfortably seat 6 people, plus your awesome driver/guide. We recommend 4 adults in the Jeep and 2 older children/teens in the third-row seating. Sorry, but no infants under age 3 are allowed.  we don’t have a setup for rear-facing car seats.

For the little ones, don’t forget to bring or request the required car seat(s). The third row is perfect for older kids (10 and up) and teens. Just keep in mind it’s a bit breezier back there and not set up for booster or child seats.

A Tuk Tuk seats 5 people comfortably but is built to seat 6 people total.

You may know them from the streets of Bangkok or Bangalore—they are the open-air, three-wheeled conveyances attached to a motorcycle chassis that usually hold about three people, depending on the country.

San Francisco’s Tuk Tuk is a modern-day version of the rickshaw and holds up to six people. And it’s completely powered by electricity, which means zero emissions for the environment! They handle hills like a champ and navigate easily to spots where buses aren’t allowed.

You’ll love getting up close and personal with beautiful San Francisco from a Tuk Tuk!

Dietary Restrictions: Please be aware that all food tours operated by SFETC Inc. may not accommodate allergies or dietary restrictions. There is no guarantee that the foods/beverages provided during the tour will be free of allergens or meet specific dietary needs. Participants assume all risks related to food/beverage consumption during the tour.

Inherent Risks and Dangers: Participants understand and acknowledge that all food tours operated by SFETC Inc. involve inherent risks and dangers, including food allergies, foodborne illnesses, slips, falls, and related injuries. Participants voluntarily choose to participate in the tour and assume all known and unknown risks associated with their participation.

Photo and Video Release: By participating, you grant SFETC Inc. and its representatives the right to photograph or record you during the tour. You authorize SFETC Inc. to use such photos or videos for any lawful purpose, including promotional materials and social media.

Governing Law and Jurisdiction: All participants on this tour shall be governed by and construed in accordance with the laws of San Francisco, California, USA. Participants agree to submit to the jurisdiction of San Francisco, California for any disputes arising from their participation in this tour.

Liability Agreement: Please review our full terms and conditions, which are an integral part of any reservation /participation. 

SFETC Inc. is not liable for delays due to accidents, breakdowns, road conditions, or unforeseen circumstances.

Tour routes, destinations, menu selections, and attractions may change without notice, and we are not responsible for lost or damaged property left onboard.